Shipping policy

📦 Shipping Policy

Processing Time

All orders are carefully handcrafted and prepared with care. Please allow 2–5 business days for processing before your item is shipped. Custom or personalized designs may take slightly longer, depending on the level of detail.

Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping (Free)
  Estimated delivery: 3–7 business days (domestic)

Delivery times may vary slightly based on location, carrier delays, and seasonal demand.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your package’s journey until it safely arrives.

Packaging

All ashes caskets are packaged discreetly and securely to ensure they arrive in perfect condition.

Delays & Issues

We are not responsible for delays caused by couriers, customs, or other external factors. However, if your order is significantly delayed or marked as delivered but not received, please contact us immediately so we can assist.

Questions?

If you have any questions or special shipping requests, feel free to contact us at memorialsbymichelle@gmail.com.